About ICARE NDIS Services

Dedicated to providing exceptional NDIS support services with compassion, respect, and professionalism.

ICARE NDIS Services team members in a meeting
ICARE NDIS Services founder with clients

Our Story

ICARE NDIS Services was founded in 2018 with a clear mission: to provide high-quality, personalized support for individuals with disabilities under the National Disability Insurance Scheme.

Our founder, having worked in disability support for over 15 years, recognized the need for a service provider that truly understood the unique challenges and aspirations of people with disabilities.

From our humble beginnings supporting just a handful of clients, we have grown to become a trusted provider of comprehensive NDIS services across the region, while maintaining our commitment to individualized care and respect for each person's journey.

Our Values

These core principles guide everything we do at ICARE NDIS Services.

Respect

We honor the dignity, choices, and autonomy of every individual we support.

Compassion

We provide care with empathy, understanding, and genuine concern for wellbeing.

Inclusion

We create environments where everyone belongs and can participate fully.

Excellence

We strive for the highest standards in all aspects of our service delivery.

Our Team

Meet the dedicated professionals who make our mission possible.

Sarah Johnson, CEO

Sarah Johnson

CEO & Founder

With over 15 years of experience in disability support, Sarah leads our team with vision and compassion.

David Chen, Support Coordination Manager

David Chen

Support Coordination Manager

David ensures our clients receive coordinated, effective support that aligns with their NDIS plans.

Maria Rodriguez, Client Services Director

Maria Rodriguez

Client Services Director

Maria works directly with clients to ensure their needs and preferences are at the center of our service delivery.

NDIS Registered Provider

ICARE NDIS Services is a fully registered provider under the National Disability Insurance Scheme, meeting all quality and safeguarding requirements.

Our registration ensures that we adhere to strict standards of service delivery, staff qualifications, and safety protocols, giving our clients confidence in the support they receive.

We regularly undergo audits and reviews to maintain our registration and continuously improve our services.

NDIS Logo

Our Commitment to Quality

  • Trained and qualified staff
  • Comprehensive quality management system
  • Regular service reviews
  • Client-centered approach
  • Transparent complaint handling

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